Service quality is the key driver of any organization; Organizations need to ensure a high level services quality to their users while maintaining, as always, the costs of services delivery.
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In today’s IT world, enterprises are struggling with high costs of IT compliance and lack of integrated knowledge and reporting. Enterprise need to be able to:
Restore services faster;
Reduce downtime;
Significantly enhance IT services quality.
Nile.Com offers a solution for Service Desk with Service Manager containing built-in processes based on the industry’s best practices for incident and problem resolution, change control, and asset lifecycle management.
