Throughout this service our security team will produce and deliver customized SLA’s to support your mission critical operations with:
- Different levels of response time
- Regular onsite scheme
- Consultancy
- On-demand support services
- Incident packs support.
Furthermore, our support service can be extended to:
- Developing ongoing enhancements to the deployed solutions on the operational level including ongoing update, roll-outs and training delivery
- Performing configuration reviews for the pre-deployed products comparing the existing configuration items against your current security policy, controls and requirements, identifying misconfiguration and configuration gaps and making recommendations and change plans for efficient remediation.