Nile.Com infrastructure services cover the complete service
delivery lifecycle including:
Consultation;
Project Management;
Planning;
Deployment;
System Integration.
Our strategic alliances with a leading infrastructure technology players
further enabled us to deliver cost-effective services that are steady,
scalable, smart, innovative, and result oriented for your business.
When it comes to selecting the most appropriate unified service
delivery approach for all your IT infrastructure needs,
Nile.Com is the right choice to make.
With multi-technology expertise and skill sets, and best in class service delivery
processes with a quality focus, definitely you will gain a robust
IT infrastructure, starting from the conceptual design, architecture, deployment,
operation and implementation, and moving forward to system integrations.
As a proactive service provider for enterprises, we
offer a mission critical support services that ensures business continuity while minimizing risks of your IT Infrastructure.
Our proven expertise is emphasizing on the following key technology domains:
Data Centers
Our capabilities extend to building IT infrastructure layers
for data centers.
With stringent program management methodologies and best in
class tools, we help make your data center agile and enhance
performance by providing tools and practices to proactively
manage capacity planning, monitoring, forecasting and integrating
IT resources including database, storage, network, servers,
OS and applications.
Our data center services offerings include:
Plan and build public and enterprise data centers;
Build virtual and hybrid data centers using Microsoft
solutions;
Design dynamic data centers, including hosts, storage,
and network considerations, as well as management and monitoring
tools to control servers, applications, and service levels;
Help you create a service-oriented infrastructure, through
our dynamic IT vision, by combining a set of products, technologies,
and availability techniques with best practices and guidance
to build public or private cloud foundation.
Network Infrastructure
Nile.Com network services practice is geared to meet everyday
information flow demands. Our services, in this direction, help
prevent network downtime and provide a secure environment for
your voice and data infrastructure to fully operate.
Our network services offerings include:
Switching and Routing:
Supporting IBM blade centers
open standards and industry interoperability across multiple
I/O fabrics, including Cisco Ethernet Switching, Fiber Channel
over Ethernet (FCoE), Fiber Channel, Infini Band and Open
Fabric.
Voice over IP: We deliver various and complex IP telephony
services:
IP telephony pre-deployment
assessment;
Design and deployment of
converged solutions involving IP Telephony/VoIP;
Migration of existing voice
infrastructure to IP telephony/VoIP environment;
IP telephony integration;
Deployment of IP telephony
quality management platform;
Wide area networking (WAN):
Applications Delivery Management;
Applications Shaping and
Optimization;
Audit - Network Performance
Assessment.
End to End Hardware
Our hardware services offerings cover all hardware solutions,
namely, desktops, notebooks, Intel servers, Blade centers, Power
systems and storage systems.
Our keen understanding of various IBM server platforms, blade
centers and storage technologies as well as software and networking
technologies gives us a valuable insight while delivering blade
centers deployment and storage services.
Our hardware services offerings include:
Warranty services;
Advanced replacement and extended warranty;
Onsite and remote support for diagnosis and problem
resolution;
Basic installation and enablement;
Advanced installations and integrations;
Performance study and recommendation for server,
storage, database etc.;
High availability assessment services as well as configuration;
Storage upgrade and migration;
Post warranty support services;
Customized service levels including response time and
resolution time;
Optimization of current IT infrastructure setup.
Core Infrastructure
Nile.Com has among its expert team, knowledgeable infrastructure
professionals who will assist your organization deploying Microsoft
Windows Server products and technologies.
Design, plan, deploy and support Microsoft Exchange
Enterprise implementations;
Assist your organization in deploying Microsoft Forefront
Server products and technologies;
Provide operations, configurations and architectural
recommendations aimed at improving the operational efficiency
of your messaging environment, including:
Review of existing configuration
to identify issues prior to affecting production;
Compare environment and deployment
to Microsoft best practices;
Identify performance issues
and eliminate bottlenecks;
Understand issues prior to
large scale migration or upgrade;
Perform migration from Lotus
Notes to Microsoft Exchange.
Nile.Com offers MS Exchange Assessment services that provide
enterprises with an unbiased, assessment of critical MS Exchange
communications environment. With MS Exchange Assessment service,
you will gain a complete visibility of your current infrastructure,
as well as the steps required to meet the specifications of
MS Exchange.
MS Exchange Assessment service allows you to:
Ensure a seamless upgrade;
Receive a state-of-the-art system analysis of your existing
installation;
Learn how to optimize storage and archiving of e-Mail
services;
Improve protection from spam and virus activities;
Understand required hardware and software updates;
Pinpoint potential issues.
Unified Communication and
IP Telephony
Individuals in an organization need to be able locate one another
and communicate with each other instantly using the appropriate
application for that instance.
This is achievable in the most suitable way by integrating instant
messaging and presence with the organization's existing PBX
system or by implementing a complete SIP VOIP call management
infrastructure with Lync Server, OCS and Exchange Server.
Our unified communication and IP telephony services offerings
include:
Design, plan, deploy and support Microsoft Lync Server
Enterprise implementations;
Design, plan and migrate from Office Communication Server
to Lync Server infrastructure;
Integrate Microsoft Unified Communications infrastructure
with Polycom technology;
Deploy and support multi-vendor and wide range of IP
phones;
Deploy and support a wide range of video conferencing
peripherals;
Design, plan, deploy and support multi-vendor IP voice
Gateways for voice, automated attendant and PBX integration
for Exchange, OCS and Lync Server;
Provision of Lync Server and Exchange UM PBX Integration
using a direct SIP connection with a broad range of the
supported IP PBXs;
Design and deploy Microsoft Forefront protection for
office communication servers.
Provide configuration and operation review, configurations
and architectural recommendations aimed at improving the
operational efficiency of your environment, including:
Review of existing configuration to identify key
issues;
Compare environment and deployment to Microsoft
best practices;
Identify network and system performance issues and
eliminate bottlenecks;
Understand issues prior to large scale migration
or upgrade.
Data Management
Issues of data archiving and increased compliance regulations
demand that enterprises properly secure and access their electronic
communications. Coupled with this matter, are issues related
to server limitations and various archival problems that arise
from mailbox management.
Nile.Com offers scalable storage integration services that
help you adhere to compliance issues while leveraging existing
e-Mail investments.
Our data management services offerings include:
Consultation, implementation and integration for e-Mail and
content archiving that built on multivendor solutions, to enable
users to store, manage, and discover unstructured information
across the organization.
Enterprise System Management
The rich partnerships with Microsoft, IBM and Symantec enables
Nile.Com to provide enterprise system management services
which include project management, consultancy, implementation
and integration, as well as audit and support services.
Our professionals have to their credit a good implementation
share from all leading system management vendors. As an IBM
partner and Microsoft partner, we have years of experience in
working together within the scope of implementing mission critical
and time-bound products and solutions for large businesses.
Our enterprise system management services offerings include:
Architect, deploy, and mentor advanced solutions using
industry best practices;
Support Microsoft family of systems management products
and solutions and focus on providing customers with necessary
tools and knowledge to help them:
Manage their IT infrastructure;
Make operations more efficient;
Reduce troubleshooting time;
Improve IT support teams'
planning capabilities.
Support service management, monitoring, troubleshooting
and assets tracking to keep IT environments secure and up-to-date;
Efficiently execute different complex management tasks,
such as troubleshooting backend issues, monitoring, and
server and client software deployment.
Enterprise Operation Management
System Center Operations Manager meets the need for end-to-end
service monitoring in the enterprise IT environment by providing
an easy-to-use monitoring environment that can control thousands
of servers, applications and clients, thereby providing a comprehensive
view of the health of an organization's IT environment. This
view of service health is instrumental in providing a rapid,
agile response to events that may impact the normal running
of the business, providing reduced down-time and ultimately,
reduced IT costs.
Provision of comprehensive capabilities across the full
Microsoft Systems Center suite, including operations management
areas;
Large-scale implementations and expertise in design
and creation of an environment to suit all needs and requirements.
Business Continuity
Nile.Com provides a full spectrum of IT Continuity and Disaster
Recovery (DR) services.
Disaster recovery consulting and implementation services:
Unlike BCP which is holistic to business, DRP is specific to
Information Systems.
Nile.Com expertise helps your organization adopt the best
DRP practices known in the field.
We bring you technically sound vendor agnostic solutions, while
ensuring that our know-how in all layers of disaster recovery
viz. network, application, database and hardware, adds value
to your business.
DR assessment services:
Assessment services from
Nile.Com help customers refresh or review their existing
DRP measures for design, completeness and overall adequacy.
Our business continuity services offerings include:
Disaster recovery planning;
IBM Storage copy services implementation and support;
Data backup and recovery installation and implementation;
Storage replication and mirroring ;
Virtual infrastructure resiliency.
Server Consolidation
Many enterprises venture into the application delivery centralization
and infrastructure consolidation for a good business cause,
namely: security & compliance; simplicity & cost.
However, centralization combined with the delivery of more applications,
such as data, voice and video will with no doubt serve to increase
WAN dependency, so performance will definitely deteriorates.
Deterioration symptoms may include:
Slow file access;
Low quality IP telephony;
Unreliable ERP applications.
The next-generation branch office is defined as much by the
centralization of transactional applications and convergence
as it is by consolidation of data and storage. But removing
servers from the branch office as part of a consolidation strategy
raises the question of how to efficiently extend critical capabilities
to those users, such as native Windows print, DNS/DHCP, in addition
to web and domain controller services. These users also need
wide area file services (WAFS) and TCP optimization to eliminate
redundant data transfers and enable high performance over the
WAN for centralized transactional applications, such as ERP,
as well as voice and video
Our system integration team has initiated server consolidation
services through rich partnerships with Microsoft, IBM and Bluecoat.
Our server consolidation services offerings include:
Building and deploying virtual and hybrid consolidations;
Building and supporting IBM blade center for server
consolidation;
Consolidating and integrating multi operating systems;
Network capacity planning for server consolidation;
Setting monitor, control and shape consolidated infrastructure.
Virtual Infrastructure
Nile.Com provides services to assist organizations in deploying
Infrastructure Virtualization using products and technologies
from leading Vendors.
Architect, deploy, and mentor advanced virtualization
solutions using the industry's best practices;
Develop and support needed dynamic agile virtualization
infrastructure;
Design and deliver virtual and hybrid data center integration
using leading vendors' solutions.
Private Cloud
Nile.Com professional services team helps customers maximize
the benefits of their virtual infrastructure investments, accelerate
the move to a private cloud computing model, and also provides
cloud assessment, gap identification, and cloud adoption plan.
Our services address the business and technical needs of shared
computing resources through a wide array of cloud services such
as architectural design for private cloud and; deploy and implement
solutions that addresses business requirements and cloud operational
demands, helping customers cover the way to cloud computing.
Our cloud based services offerings include:
Architecture, deployment, operation support and then
monitoring and Management for the cloud infrastructure using
the industry's best practices;
Develop and support needed dynamic agile cloud infrastructure;
Design and deliver cloud data center integration using
leading vendors' solutions.
Key Infrastructure Services
We offer our clients the full array of infrastructure lifecycle
services, with a comprehensive umbrella of services ranging
from design to support, including deployment, implementation,
auditing, monitoring and assessment techniques.
Assessment and Review
We conduct a comprehensive review of the IT infrastructures,
examining the environment to verify that is performing optimally
and to help customers taking full advantage of in place products
and technologies.
The following are the key areas and processes that take place
through our infrastructure reviews:
Architecture Review - To evaluate the network design
of environment and the connectivity within and between data
centers, remote locations and other networks;
Infrastructure Configuration Review - To assess the
configurations of servers against known vendor and industry
best practices, and any known issues associated with the
deployed product;
Infrastructure Health Check - To examine your current
infrastructure environment, detects any deficiencies or
problems, and provides appropriate recommendations. To help
verify that your services are healthy, and you have good
practices in place, so your infrastructure services are
continually reliable and robust.
Product Consultation
Nile.Com provides infrastructure products configuration
exploration and review for pre-implemented products and integration
consultancy.
Assess specific business and technical problems and
needs;
Architect the appropriate enterprise solution across
all critical conceptual components to determine key solution
components, and outline high-level solution architecture;
Build custom roadmaps to address enterprise implementation,
taking into consideration the solution complexity, cost,
fault tolerance, performance, and scalability.
Functional Design and Solution Specifications
Nile.Com professionals will design the appropriate enterprise
solution across all critical infrastructure components (Nile.Com
products and beyond) including:
Detailed functional design;
Product configuration;
Capacity planning;
Connectivity;
Specifications and licenses.
They will then proceed into moving to scope and plan all components
of implementation.
Build and deploy the infrastructure components of our
enterprise solutions, including integration with other components
across
Nile.Com services, products and solutions;
Monitor deployments to ensure adherence to in-place
regulatory, processes and policy requirements.
Develop ongoing enhancements to deployed solutions on
the operational level including ongoing update, roll-outs
and training delivery;
Ensure that configuration control processes, administration
and maintenance processes are in use and are being used
efficiently.
Regular Ongoing Reviews
Nile.Com professionals will perform a Post- Implementation
review to ensure change controls meets regularly and operational
compliance and make the necessary controls to cover new operational
practices and controls.
Support Contracts and Service Level Agreements
Nile.Com professionals will produce customized SLA's for
mission critical operations with: